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Case Management

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1. Introduction

Use the videos below to help you create and manage cases in Salesforce.

2. Case Management

  • Case Management

EmPower and HUBS Case Creation.mp4

  • Case Escalation Process

EmPower and HUBS Case Escalation Process Video.mp4

  • Monitoring & Checking on Case Studies

EmPower and HUBS Monitoring and Checking on Cases Video.mp4

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