Appliance Upgrade Program: Contractor Application
1. Introduction
This article covers the contractor application process for the Appliance Upgrade Program.
The Appliance Upgrade Program provides up to $840 for an ENERGY STAR® certified heat pump clothes dryer as well as up to $2,500 for electrical wiring improvements and up to $4,000 for an electrical service panel upgrade. In early 2025, NYSERDA intends to include ENERGY STAR certified induction cooktops/ranges that will also be eligible for an $840 rebate. Customers at or below 150% state area median income (AMI) are eligible to receive rebates. NYSERDA seeks qualified contractors, particularly licensed electricians and plumbers, to sign up as a Participating Contractor. Below are the steps contractors must take to become a Participating Contractor.
The Contractor Application process contains seven (7) separate steps. Review the information in the blue box at the top of the page. It provides high-level guidance and requirements that you may need to complete each step.
Fields marked with a red asterisk (*) are required and must be completed before you can move on to the next step.
Fields with the symbol contain helpful field guidance and instructions that appear as tooltips when hovering your cursor over the symbol. The information in these tooltips ensures you provide the correct information. Not all fields contain this symbol.
Clicking Continue at the bottom of any page will save your progress (if all required fields have been completed) if you cannot complete the application in one sitting or if you navigate to a previous page to edit.
Getting Started:
After completing and saving the second step of the application, you will receive an email with a link to your application. The application saves as you progress to each page. If you need to exit your application, you may return to it by using the link in the email.
What you'll need:
During the application, you'll be asked to provide the following: Certifications/Licenses (if applicable), Customer References, and a Management Plan.
2. Access the AUP Contractor Application
The Access application step requires you to navigate to the application and select your Program Family and program.
Navigate to the Appliance Upgrade Program Contractor Application.
Choose the Appliance Upgrade Program option from the Program Family drop-down.
Select the appropriate program from the second drop-down. If only one program option is available, leave the drop-down with the default option.
Click Continue to advance to the next step in the application. Access the Step 1 tab on this page to review the instructions for the next step.
3. Complete and Submit the AUP Contractor Application
3.1. Application Page 1: Company Information
Step 1 of the application requests that you provide Company Information such as Service Provider Category, Legal Business name, and Tax Identification Type.
For the first field, per the guidance in the blue information box at the top of the page, select Yes if your organization meets the requirements outlined therein, otherwise select No.
An organization in Good Standing is not subject to any corrective action plans or other disciplinary procedures in that network.
Complete all required fields marked with a red asterisk (*).
Check the correct boxe(s) if your organization is MBE, WBE, and/or SDVOBE. If any of these boxes are checked, additional fields will appear below this field that may be required.
Select Tax Identification Type.
The employer completing this application must provide the Employer Identification Number (EIN). Do not provide NYSERDA with your Social Security Number (SNN).
Click Continue to advance to the next step in the application.
3.2. Application Page 2: Contact Information
Complete the Contact Information section to add your organization's contacts to the application. Once the Contact Information section is complete, the contractor should expect the following email communication including the hyperlink to resume to your application.
Complete the contact information for the Project Manager, Accounts Receivable, and Authorized Signatory section.
Clicking the checkboxes at the top of the Accounts Receivable and Authorized Signatory sections will copy the project manager's contact information into those sections in the system. Only check one or both of those checkboxes if the project manager also serves as the Accounts Receivable and/or Authorized Signatory contact.
Before you can move on to the next step, at least one (1) staff member in your organization with at least one (1) Certification, Accreditation, or License must be added to the Staffing Information section.
Click Add a Staff Member and complete all required fields in the modal window that opens. Select at least one (1) of the certifications, accreditations, or licenses held by the staff member and click Save Changes.
Click Continue to advance to the next step in the application.
3.3. Application Page 3: Qualifications
Step 3 of the application requests Qualification information regarding the systems your organization services and the geographical regions your organization supports.
Select the systems, grouped by category, that you service in the Building Systems section. Use the Other Systems field to document systems you service that are not currently listed in this section.
Scroll down to the Geographic Coverage section and click the Add a Region hyperlink to add a new region. A modal window will open.
On the modal window, complete all required fields for the new region then click Save Changes to add the region and return to the application.
Click Continue to advance to the next step in the application.
3.4. Application Page 4: References
Step 4 requests two (2) references for past project work. If you selected Existing Qualified Contractor, you may click Continue at the bottom to skip this page.
Complete all required fields with a red asterisk (*) for the two Residential References.
Click Continue to advance to the next step in the application.